Here is a fun website (from Google! I know, not my favorite big brother...) called Teach Parents Tech which is a lighthearted and mildly sarcastic way to give low-level tech support to the computer-challenged in your life!
http://www.teachparentstech.org/
You fill out a short note to the challenged person, choose an instructional video, and e-mail it off!
I learned about this site from a ProfHacker blog on the Chronicle of Higher Education website called Technology 101: The Basics No One Ever Tells You. Enjoy!
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